| Abstract: |
Purpose: Among millennial employees in India’s IT sector, this study investigates whether intrinsic motivation serves as a mediating pathway between qualitative job insecurity and discretionary extra-role performance. It further examines how these work place dynamics can inform leadership practices and contribute to enhanced organizational effectiveness.
Design/methodology/approach: Data were collected from 403 employees working in IT organizations operating in India using a structured questionnaire and convenience sampling technique. The study adopted a quantitative survey research design, and structural equation modelling (SEM) was employed to examine the proposed relationships.
Findings: The results indicate a significant positive relationship between qualitative job insecurity and extra-role performance, with intrinsic motivation partially mediating this relationship. These findings suggest that employees may respond to threats to valued job features by strengthening their intrinsic motivation and engaging in discretionary work behaviours that contribute to organizational goals and efficiency.
Originality/value: The study enriches the literature on qualitative job insecurity by empirically examining intrinsic motivation as an intervening mechanism linking qualitative job insecurity with extra-role performance among millennial employees in India’s IT sector. The findings also generate practical implications for organizational leadership, underscoring the significance of supportive and motivational workplace conditions in fostering employee engagement, discretionary work behaviors, and overall organizational effectiveness.
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