| Abstract: |
Revenue Cycle Management (RCM) is critical for healthcare financial sustainability, yet multi-specialty hospitals face persistent challenges in optimizing collection rates and reducing operational costs. This empirical study investigates the direct impact of RCM practices on financial sustainability indicators of 45 multi-specialty hospitals across India during 2019-2023. Using mixed-method design, we analyzed Days Sales Outstanding (DSO), collection efficiency, accounts receivable turnover, denial rates, and operational margins. Our findings reveal significant positive correlations between streamlined RCM processes and financial sustainability (r=0.847, p |
